Let’s face it, whenever you purchase an electronic equipment from a store. The salesman will always ask if you would like to extend your warranty for a small fee. What he may not tell you though is what your warranty includes, whether it’s just for servicing parts, machine replacement etc, nor will he tell you anything about the hidden costs if labour and parts are involved.
This is particularly true when it comes to buying a burr coffee grinder. You see, every person has different needs when it comes to grinding their coffee beans and because of this, certain adjustment may be made to the machine, which can in fact void the warranty that came with the purchase in the first place.
Yes, making certain adjustment to your burr grinder can void the warranty because not many manufacturers are willing to accept the fact that the customer make manual adjustment to their finished product, and then when something goes wrong, they simply call up the retail shop or manufacturer and ask for a new one. This is one of the most popular ways to void your warranty.
It can be easily prevented though if you just follow these steps:
Always ask the sales representatives for any hidden warranty information. (e.g whether extra costs are involved for….)
Ask the sales person that if you make simple adjustment to the coffee grinder, will it void your warranty? If he/she is not sure, ask them to call up the manufacturer’s customers service and support to find out for you.
If you have already purchased the grinder at home. Before you make any personal adjustment, give the company a call and ask them if the adjustment you make will void the warranty. You may be surprise that certain name brand companies have certain guidelines and specification which helps it’s customers to make adjustment to their grinding machine. If you follow their steps or sets of instructions, your warranty will not be void or lost.
Most coffee grinders you purchase from your local stores will come with 1 or 2 years warranty, before you go to the counter, ask the sales if they can throw in an additional year or 2 for free. You never know what the sales can do for you, especially if you’re buying multiple goods, which usually means that they will earn more commission from you.
There are many things you can do to avoid losing warranty for not just your grinder, but other electronic goods. Simply follow the steps we have listed for you above and you should be in good hands while avoid more money out of your pocket!